Shipping Policy

Taraf Fragrances Shipping Policy

1. Order Processing
Please allow 1 to 2 business days for your order to be processed and carefully packed before it is handed over to our delivery partners.

2. Shipping Rates & Delivery Times
Shipping rates and estimated delivery times are calculated automatically at checkout based on your location. Once your order ships, you will receive a confirmation email containing your tracking number so you can follow your fragrance's journey.

3. Delivery Process
Our delivery partners will make multiple attempts to deliver your package. They may reach out via phone or SMS to coordinate a delivery time. Please ensure your shipping address and contact number are accurate at checkout to avoid any delays. If a package is returned to us due to an incorrect address or failure to collect, the customer may be responsible for the return shipping costs.

4. International Shipping, Customs & Duties
We proudly ship our fragrances worldwide! However, please note that international orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are calculated once the package arrives in your country and are the sole responsibility of the buyer. We cannot control or predict these fees, so we recommend contacting your local customs office for more information.

5. Damaged or Lost Packages
We want your perfume to arrive in perfect condition. Every shipment is fully protected against loss or damage during transit. If your order arrives damaged, please contact us at info@taraffragrances.com within 7 days of delivery. Please include your order number and photos of the damaged item and packaging, and we will make it right.